Run smooth, sold-out boat tours with FareHarbor

3

Flexible scheduling
& capacity tools

Adapt to weather conditions, private bookings, & multi-boat capacities without breaking a sweat.
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Enhanced resource
management

Share resources across different activities like tours AND rentals. Our tools ensure you’ll never overbook or double book.
2

Instant
online bookings

Let guests reserve and pay anytime, anywhere—no calls, no emails, no back-and-forth.

Why boat tour operators trust our booking software

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Time slot rules

Only show later tours after early options book up
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Seats left label

Show real-time seat counts to drive urgency
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Customized manifest

Staff sees names, group size, and guest notes fast
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Cut off times

Keep confirmed tours open and close empty ones early
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Self-serve changes

Give guests control while saving your staff time
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Reseller integrations

Connect with 200+ OTAs and affiliates seamlessly
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Faster guest boarding

Digital waivers and mobile check-in
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Group-friendly booking

Book multiple guests with one simple checkout
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Powering 20K+ operators

From the shores of Hawaiʻi and Puerto Rico to Thailand and Australia, our operators host the world's best experiences.

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Crew tools that keep your operation moving

24/7 customer support 
Always-on help—whenever you need it.

Guide assignment tools
Easily assign guides to tours so everyone knows where they’re headed.

Mobile-friendly for staff
Your crew can manage everything from the dock or the deck.

QR code check-in
Scan guests in seconds for fast, touchless boarding.

Mass email and text alerts
Perfect for weather delays or schedule changes.

Walk-up kiosk support
Let guests book on-site with a self-serve kiosk—no staff needed.

Automated follow-up emails
More reviews and repeat business with set-it-and-forget-it thank yous.

FareHarbor vs. the competition: made for boat tours

Feature
FareHarbor
Typical Competitor


 
Private events

 
✅  Purpose-built tools for large/private groups: custom contracts, invoices, payment plans

 
❌  Requires workarounds or separate systems for managing large events


100% refund coverage

 
✅  FareHarbor refunds include our 6% fee AND credit card fees — you’re never out of pocket

 
❌  Many platforms deduct their fees from operator refunds


Review integration

 
✅  Show off your Google or TripAdvisor reviews directly on the booking form

 
⚠️  Limited integration with public review platforms


Robust reporting

 
✅ 10,000+ custom reports including deep insights on add-ons, gratuity, date/time trends, and more

 
⚠️  Basic reporting, often without custom filters or revenue analysis from extras

 

Premiere partner to industry leaders

 

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FAQ from boat tour operators

How much does FareHarbor cost?

FareHarbor has no monthly fees—instead, we operate on a simple commission model. You’ll typically pay up to 6% per direct booking, 2% for third-party (API) bookings, plus standard payment processing fees per transaction. 

Can I customize the booking flow to fit my business?

Yes! You can customize the booking form with options like add-ons, waivers, customer questions, group sizes, and more. 

How quickly do I get paid?

Payouts are typically processed daily, depending on your payment provider and banking setup. You can track payments, refunds, and cash flow directly from your dashboard.

Can I manage multiple boats, tours, or guides?

Yes. FareHarbor supports complex scheduling, resource sharing (like assigning boats across rentals and tours), guide assignments, and capacity controls—perfect for businesses with fleets or multiple offerings.

Can FareHarbor connect with OTAs like TripAdvisor and Viator?

Yes! Additionally through the FareHarbor Distribution Network, you can connect to 200+ resellers, OTAs, and affiliate partners with one contract and one system. Bookings from all sources sync to your FareHarbor calendar automatically.

Is support really 24/7?

Yes. Our support team is available 24/7 and fully trained on the FareHarbor product. Whether you're launching your site or facing a last-minute guest issue, we've got your back.

Do I need to be tech-savvy to use FareHarbor?

Not at all. Our onboarding team will walk you through everything. Once you're set up, the system is intuitive and easy to manage. You can always reach out for more support or additional training sessions.

Can guests change or cancel their bookings without calling us?

They can. You can set rules for changes and cancellations, and guests can manage everything through their confirmation email. Less admin for you, more convenience for them.

What if I need a deposit for high-value charters?

No problem. You can take deposits at checkout, then automatically send a payment link in the confirmation email to collect the balance later.

Is the system customizable for private charters or luxury experiences?

Absolutely. Use custom fields to capture add-ons, guest requests, or special occasions. Our platform supports flexible durations, pricing, and even contracts for larger events.

Don't listen to us—hear from real boat operators

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Southern Star Dolphin Cruise enhanced their guest satisfaction by offering a Preboard Pass, an upgrade that allows guests to board early, choose their seats, and enjoy refreshments before the cruise — Implementation led to an impressive payoff.

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Sea Maui, a prominent sailing company in Hawaii, joined the FareHarbor Distribution Network (FHDN) back in the early days of the program. Uncover how Sea Maui made $109k in just six months with bookings made solely through the FHDN.

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"With everything centralized in FareHarbor, managing waivers has become much simpler. This system allows us to speed up the check-in process and quickly verify that waivers are signed." Jolly Pirates leveraged our free and in-house waiver management resulting in 100% of waivers signed before departure.

Read more on our blog

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